“You aren’t alive if you don’t have worries or problems,” says Larry “Shorty” Coleman when asked how he continues to keep a positive mindset despite his health challenges.
This legendary professional basketball entertainer says that no matter what life throws at you, “You have to wake up each day and say, ‘Thank God I’m alive.'”
Open Enrollment just wrapped up, and call centers were center stage, handling a high volume of calls from patients looking to secure their health insurance for 2023. On the front lines, ready to prevent call center failures, was Cyara, a quality assurance technology company that helps organizations, including those in healthcare, spot problems and resolve…


