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Leadership: Build the Culture You Deserve

Image of pieces of paper listing the attributes of culture

A leader’s responsibility is to elevate a team’s success, and building a positive company culture is foundational for that success. Culture can make or break a company; maintaining a strong culture requires continuous effort, commitment, and action. However, without a well-designed strong culture, teams and organizations will end up with an “accidental culture.”

Strong Culture Attributes

A strong company culture has several critical attributes, including open communication, trust, transparency, accountability, and teamwork.

  1. Open Communication: Creating an environment that encourages open dialogue and allows ideas to be shared freely.
  2. Trust & Transparency: Leadership shows trust by communicating business decisions with employees and being honest about the organization’s successes and failures.
  3. Accountability: Setting clear goals for team members to ensure everyone knows their responsibilities and is held accountable for their performance against those objectives.
  4. Teamwork & Collaboration: Fostering teamwork across all levels of the organization through collaboration, cooperation, respect, supportiveness, communication, and problem-solving skills

Accidental Culture Traits

Accidental cultures result from team members bringing traits and values from their previous workplaces. The result is an assortment of good and bad components, with no clear vision of how they fit together. Accidental culture can be toxic as it promotes distrust, poor communication, and a lack of accountability. In such cultures, employees operate for their personal gain rather than for the benefit of the team or organization.

The traits that reveal an accidental culture include:

  1. Distrust: Lack of faith in one another or misguided perceptions of team members’ motivations and intentions.
  2. Poor Communication: Poor communication between individuals, teams, and departments can lead to confusion and unclear expectations or objectives.
  3. Lack of Accountability: Failure to set clear goals and hold employees responsible for their performance against those objectives.
  4. Low Morale & Job Satisfaction: An environment with low morale can lead to a lack of motivation, job dissatisfaction, complacency, absenteeism, and poor productivity.
  5. High Employee Turnover Rate: A high employee turnover rate results from an unhappy workplace culture where people feel unappreciated or disengaged from the company’s mission.
  6. Toxic Work Environment: Negative attitudes among staff that lead to gossiping, backstabbing behavior, and blame-shifting for mistakes or failures rather than constructive problem-solving approaches.
  7. Bullying & Harassment Negativity: Perpetuating a toxic work environment through bullying behavior creates an unhealthy atmosphere leading to overall unhappiness among employees

Leaders get the culture they deserve based on their actions.

Examples

Examples of accidental cultures include …

Author

  • Phil McKinney headshot

    Phil McKinney is an innovator, thinker, creator, author, and speaker. He is the former CTO of HP who has built teams that have innovated award-winning technologies and products currently used by half-billion people worldwide. Fast Company and Businessweek named these teams as being among the “50 Most Innovative”. As host of the award-winning podcast, Killer Innovations, he shares his insights on creativity and innovation to help listeners develop their ideas into actionable plans for success. Launched in 2005, the podcast is the longest continuously produced podcast in history. In 2011, Phil authored Beyond The Obvious – a book on innovation and creativity. The book is available in hardcover, digital, and audio. Media recognition includes Vanity Fair as “The Innovation Guru”, MSNBC and Fox Business as “The Gadget Guy” and San Jose Mercury News as the “Chief Seer”.

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