he difference between a good idea and a great idea is rarely the idea but rather the timing. Companies often choose the wrong time to release new products or services. Poor timing can be detrimental to a good idea. Paired with having the right timing is engaging in effective collaboration. Having a good team or…
Innovation benchmarking can be a powerful tool. It can bring benefits when done correctly. But it can also lead companies astray if it’s not handled correctly.
The best way to avoid falling into the innovation benchmark trap is not to benchmark for benchmark’s sake. Instead of getting caught in this trap, learn from your peers.…
Open Enrollment just wrapped up, and call centers were center stage, handling a high volume of calls from patients looking to secure their health insurance for 2023. On the front lines, ready to prevent call center failures, was Cyara, a quality assurance technology company that helps organizations, including those in healthcare, spot problems and resolve…
Predicting the future grows more challenging as the pace of innovation accelerates. Customers are deploying innovations at faster speeds than ever. Most cable operators are now mobile operators, with their focus fixed on fiber. At CableLabs, we are showing a coherent optics roadmap to 50,000 gigs over a single strand of fiber. While this mind-blowing capacity…
Irresponsible innovation is an innovation that is done with little or no concern for the potential negative consequences of the innovation. In a recent study, most leaders and informed citizens believe that the potential negative impact of an innovation is not something that is ever considered. In their minds, most innovation is irresponsible innovation.
While…
Consumer expectations have shifted because of the impact of COVID-19. As a result, innovating network connectivity (broadband) has become paramount.
Harmonic, a key supplier to the broadband industry, prioritizes having an innovation culture. The organization’s leaders encourage experimentation at every level and don’t shy away from failure.
Divergent thinkers are critical to innovation and progress. Organizations rely on convergent thinkers to maintain efficiency and consistency, but divergent thinkers drive innovation and change. Divergent thinkers can see beyond the status quo and develop new ways of doing things. They challenge the rules and find solutions to problems nobody else has thought of.
Divergent…
People who stutter often struggle with social anxiety and other mental health issues. As a result, many choose to limit their speech. In the realm of speech therapy, this is called ‘masking’.
Having a community that shows it is all right to stutter can make a world of difference. It allows people to embrace…
Engineers typically focus on solving today’s problems but don’t take time to think about tomorrow. Technetix has a reputation for solving tomorrow’s problems that others in the broadband industry don’t think of.
Predicting the future is not simple, as you will almost always be wrong. Technetix empowers its employees by giving them the freedom…
What is future literacy? Future literacy is the ability to look at the world and understand how it will change in the future. This can be a valuable skill that historically has not been on most people’s radar screen.
Most people don’t think about the future much. We focus on the present, and when we…


